Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract under the laws of Pakistan to use this Website or place an order. By using the Website, you confirm that you meet these requirements.

Account Registration

You may need to create an account to place certain orders. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information and to keep it up to date. Notify us immediately of any unauthorised use of your account.

Products and Pricing

We make every effort to display our products, descriptions, and prices accurately. However, we do not warrant that product descriptions, colours, or other content are error-free.

All prices are listed in Pakistani Rupees (PKR) and are inclusive or exclusive of applicable taxes as indicated at checkout. We reserve the right to change prices at any time before you place an order. In the event of an obvious pricing error, we reserve the right to cancel the affected order and refund any amount paid.

Orders and Acceptance

Your order is an offer to purchase. All orders are subject to acceptance by us. We may decline or cancel an order for reasons including product unavailability, suspected fraud, errors in pricing or product information, or inability to verify your details. A contract is formed only when we confirm dispatch of your order.

Payment

We accept payment through the methods displayed at checkout, which may include cash on delivery (COD), bank transfer, debit/credit cards, and mobile wallets such as JazzCash and Easypaisa. By providing payment details, you confirm that you are authorised to use the chosen payment method. Payments are processed securely by our third-party payment providers.

Shipping and Delivery

We aim to dispatch and deliver orders within the timeframe stated at checkout or on the Website. Delivery times are estimates and are not guaranteed. Risk of loss and title for products pass to you upon delivery. We are not liable for delays caused by courier services, weather, or events beyond our reasonable control.

Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our separate Refund and Return Policy, which forms part of these Terms.

Intellectual Property

All content on the Website, including the Taarsaz name, logo, text, graphics, images, and design, is the property of Taarsaz or its licensors and is protected under the intellectual property laws of Pakistan. You may not copy, reproduce, distribute, or use any content without our prior written permission.

Acceptable Use

You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website. You must not attempt to gain unauthorised access to our systems, transmit malicious code, or engage in any activity prohibited under the Prevention of Electronic Crimes Act 2016.

User Content

If you submit reviews, comments, or other content to the Website, you grant us a non-exclusive, royalty-free licence to use, display, and reproduce that content in connection with our business. You are responsible for ensuring your content is lawful and does not infringe the rights of others.

Limitation of Liability

To the maximum extent permitted by law, Taarsaz shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

Indemnity

You agree to indemnify and hold Taarsaz harmless from any claims, losses, or damages, including legal fees, arising from your breach of these Terms or your misuse of the Website.

Termination

We may suspend or terminate your access to the Website at any time, without notice, if you breach these Terms or engage in conduct we consider harmful to our business or other users.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Faisalabad, Pakistan.

Changes to These Terms

We may revise these Terms at any time. Changes take effect once posted on this page with an updated “Last Updated” date. Your continued use of the Website constitutes acceptance of the revised Terms.